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RE: [RC] [RC] Ride managers, riders, and AERC - Nancy Mitts


I don’t think AERC would need to actually suspend membership, but make no mistake, they DO hold the carrot stick to prevent serial offenders.  Lord knows anyone can make a mistake in their checking balance, or themselves become a victim of a hot check that causes them to overdraw their account.  These cases are handled quickly, quietly and with total understanding on my part. 

I'm talking about people so wrapped up in their goals that they are willing to steal from one ride to get to another.  People who write checks KNOWING they aren't any good.  Even if the original problem was unintentional, continuing to enter more rides and saying you "can't afford" to pay the old debt is a crime.  (But it can be a long, time consuming process to follow through.)  When AERC says they can't take away the points from unpaid ride entries they REWARD this behavior.  I'm not asking AERC to be a collection agency or law enforcement, just stop giving out THEIR rewards to cheats and thieves. Just saying okay, you don't have to let them enter your ride next year is too little, too late.

I was sitting in on the board meeting years ago when several ride managers made their case against a rider who had stuck them all with unpaid ride entries. I was surprised that they even had to do that, it shouldn't have had to be a  "personal agenda". AERC should back ride management against thieves, period.

As far as I'm concerned, when a rider's check is returned, they were not "properly entered at the start of the ride" and AERC should be able to pull their completion.  The only effect to the current rules might be extending the time frame to amend the results, because it can take several weeks to find out a check isn’t good.  This option should be extended, through the ride manager, to treatment vets, farriers, campgrounds, and any vendors providing services AT a ride. Typically, if a check bounces for one, it will bounce for all at the same ride. The ride manager should be able to stipulate that all bills incurred at their ride be paid for the points and miles to count and ride time be published.

I have been selling at rides as Stablegear Tack for 7 years, and as Custom Iron Workers long before that.  I’ve only gotten ONE intentional bad check, so it’s not been a huge problem for me.  There were more for ride entries in the years as ride manager, probably one per ride, but they were all eventually made good.  I'm saddened to hear that the problem is growing everywhere.  I think ride managers are the most common victims at rides. AERC can go a long way to nip it in the bud by withholding credit for stolen rides.  Those AERC results are the only leverage ride management holds.  If the rider feels they had a valid reason not to pay, or they did repay in a timely manner, they can always file a protest and have their points re-instated. Honest folks need to stop enabling thieves so they can’t keep going from ride to ride.  In the long run, everybody is going to pay these bills.

 Nancy Mitts

Stablegear Tack



Date: Thu, 14 Feb 2008 21:40:51 -0800
From: mbstover@xxxxxxxxx
To: mmaul@xxxxxxxxx
Subject: Re: [RC] [RC] Ride managers, riders, and AERC
CC: ridecamp@xxxxxxxxxxxxx

I did not find that the riders are sanctioned.  There is a rider who started the Cooley Ranch Ride and then came back and raised hell because the "ride manager told her it would not rain."  Anyway, she went home and stopped payment on her check.  She is still riding rides and no one seems to want to do anything.  However, I am ride secretary for a lot of rides and I have a really long memory about stuff like that so eventually she will come to one of my rides and not be allowed to ride until she pays her debt to the Cooley Ranch Ride.....mb
 


 
On 2/14/08, Michael Maul <mmaul@xxxxxxxxx> wrote:
In response to:"This seems to be a one way street here and not to
the benefit of the riders. If a rider fails to pay, check bounces,
etc., there is a very clear path with precedent where the AERC
will sanction the rider for such non payment. On the other hand
what you are saying is that even if the RM has stated in writing a
given refund policy but does not live up to the contract then it's
the rider's tough luck? The AERC is an organization of riders."

I'm not sure what you mean if a rider fails to pay - there is a
clear route...

Other than once maintaining a short list of riders who have
bounced a number of checks with different ride managers - AERC
doesn't normally do anything concerning a rider - ride manager or
vendor interaction like this.  The only "clear path" I remember is
that one rider was sanctioned for multiple bounced checks to a
number of ride managers.  And that only happened after a member of
the BoD made it their personal agenda.  So I don't really call
that a "clear path".

What AERC does do is that if the ride manager doesn't pay the ride
fees - the results don't get published.  SERA had an example of
this a few years ago. And the ride manager finds it difficult to
get sanctioning in the future.  In past history - we have had at
least one very well known ride manager who had to pay the likely
ride fees in advance to get sanctioning.

We don't have any requirements on how a ride manager handles
refunds and other costs at a ride.  I've had calls where vendors
wanted AERC to suspend a rider for non-payment to them, vets for
non-payment of treatment costs by riders, and not paying farrier
bills at a ride to name a few.

I think past AERC BoDs have tried to keep things as simple as
possible in requirements of ride managers.  For example getting
involved in whether the rider met the conditions for a refund is
not something that I'd want to see AERC involved in even if there
was a refund policy.

I'll say this personally that I think all ride managers should
have a published refund policy in their flyer.  I see a lot of
flyers when I put them on the AERC ride calendar for managers
and of the last 5 - one had "NO SHOW: NO REFUND" and the other
four had no refund policy.

I'm not even really sure what No show - No refund" means either.
Does it mean if you call ahead and say you are not coming - it
means you get a refund? Or you come to the ride and fail the vet
in - then get a refund?  I'm am sure that if you don't call and
don't show - there's no refund.

I think it's worth considering.  Ask Susan or Joe to bring it up
at the convention.  I do think given the individualistic group of
people that we have running rides - more restrictions would be
resisted even if well intentioned.

Mike




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Replies
[RC] Ride managers, riders, and AERC, Michael Maul
Re: [RC] [RC] Ride managers, riders, and AERC, Maryben Stover