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RE: [RC] US Rider experiences - denied - TypeF \(Jackie Floyd\)AAA is the same way. I got rid of one of our AAA cards since I have USRider so that left only my husband with an AAA card. When I went in to get a passport photo, even though I've been using them as my insurance company since 1974, because my husband was not with me with HIS card and was not writing the check, I had to pay more for my passport photo. And I had my policy paper work with me, too. I'm sure if a passport photo has that rule, then the rest of their service does, too. I, myself, have never had anything but good experiences with USRider, having called and used them three times. However, it was only for flats and directions to the nearest tire store, which happened to be closer than the 45 minutes it would have taken their driver to get there, etc. Nothing major. Kristi Schaaf wrote: It seems like 'most' people have good luck with US Rider; I wish I was one. I called them once when my truck broke down (not hauling horses, luckily). I was put on hold for a long period of time and the person whose phone I was using needed it back, so I hung up and called the closest tow company on my own. I called US Rider an hour later, told them my situation, and was told to just mail in my tow bill and they'd reimburse me. Imagine my suprise when a couple weeks later I got a letter denying my claim. Why? Because my husband (who is not a USRider member) paid the bill when he picked up the truck. When I called US Rider about it they said that the tow bill needed to be signed by ME since I was the member. Huh? It didn't matter that I was driving; apparently I still broke some rule and it got them out of paying. They blamed their underwriters for the refusal. At any rate, now that I read here that some people have had tows paid when the driver wasn't even a US Rider member, it really ticks me off that my premium paid for that and yet I couldn't get reimbursed when I was legitimate. Kristi ____________________________________________________________________________ ________ You rock. That's why Blockbuster's offering you one month of Blockbuster Total Access, No Cost. http://tc.deals.yahoo.com/tc/blockbuster/text5.com =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Ridecamp is a service of Endurance Net, http://www.endurance.net. Information, Policy, Disclaimer: http://www.endurance.net/Ridecamp Subscribe/Unsubscribe http://www.endurance.net/ridecamp/logon.asp Ride Long and Ride Safe!! =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Ridecamp is a service of Endurance Net, http://www.endurance.net. Information, Policy, Disclaimer: http://www.endurance.net/Ridecamp Subscribe/Unsubscribe http://www.endurance.net/ridecamp/logon.asp Ride Long and Ride Safe!! =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Ridecamp is a service of Endurance Net, http://www.endurance.net. Information, Policy, Disclaimer: http://www.endurance.net/Ridecamp Subscribe/Unsubscribe http://www.endurance.net/ridecamp/logon.asp Ride Long and Ride Safe!! =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
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