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Re: [RC] US Rider - Crysta TurnageI've had to use US Rider a few times and have been very pleased. The first time was when I was managing my ride, one of the rider's had the jack break on their LQ trailer and they were unable to get the trailer back onto the truck to go home. I called US Rider and they found a tow truck that could help (not everyone could) and sent it out to the ride site. They called several times to update us on the status and to let us know when the truck had been dispatched. I had to call a locksmith once when I locked myself out of my car at the grocery store. I didn't call US Rider until after I was home, but I sent them a copy of the bill and what I paid and they reimbursed me $75 (it was slightly more to have the car unlocked). The last time I had to use them, I was so grateful. We were camping in the Swanton area and loaded up the family and took my Durango down to the beach. While playing on the beach, the key must have fallen out of my pocket. We looked and looked, but it was probably gone with the tide. We all walked the mile back to camp (thankfully it was close) to a pay phone (NO cell service) and I called US Rider. Told them the make and model of my vehicle and that, since it was a newer car, it may need a special programmable key. I gave them the number of the pay phone, and the service rep told me to call back in 1/2 hour if I didn't hear from him. They did all the calling around for me and found a locksmith to come out at 8:00 pm on a Friday to a fairly remote location, who had all the special tools, to cut a new key for me. US Rider paid the locksmith for their portion directly. Again, I did have to pay some extra - but having that convenience of someone ELSE to do all the leg work, and make sure I was taken care of, was more than worth my money. And I do have a spare hide-a-key on the car now! =) ~ Crysta On 12/11/08, Sandy Terp <sandyterp@xxxxxxxxx> wrote: I have had US Rider for a few years now and only needed them once but it was a great experience. I think it is very important to have insurance that will take care of the horses and trailer also. It is peace of mind when you are traveling with your horses but it covers all your vehicles. I give them a big thumbs UP! Sandy Terpp -- ~ Crysta "Those of us who finish near the back, make the rest of you look good." =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Ridecamp is a service of Endurance Net, http://www.endurance.net. Information, Policy, Disclaimer: http://www.endurance.net/Ridecamp Subscribe/Unsubscribe http://www.endurance.net/ridecamp/logon.asp Ride Long and Ride Safe!! =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
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