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Re: [RC] Ride Manager Keeps Money - Lynne Glazer

Here we go, trial by ridecamp. This sort of thing sickens me. Lauren, you could have asked this question without bringing up the individual, couldn't you?

"this incident sure makes me never want to pre-pay again". You have the option on most rides to pay a late fee in order to enter at the last minute, don't you?

Pre-payment is requested by well-meaning, hard working, ride managers who can't necessarily afford to front the up-front costs of a ride like awards and porta-johns, meals for volunteers and vets, etc.

It is interesting to me if it is true about this person as he was one of the folks who didn't get a refund from the for withdrawing months ahead of Great Santa Fe ride and was most vociferous about the organizer's behavior.

Was this Medeiros ride's refund policy in writing? Were there extenuating circumstances? Ride management is certainly not for the faint of heart, remembering the year when we had 44 withdrawals in the week before a ride, due to weather. Of course the funds had already been laid out for lots of stuff, and of course the manhours expended for ride packets, etc.. I hadn't cashed any of the checks, but it was no less a loss just because of the convenience of being able to rip them up.

Lynne
http://www.photo.lynnesite.com



On Feb 12, 2008, at 7:52 AM, Lauren Horn wrote:

Does anyone have any suggestions on what to do when a ride manager says that they will refund your entry fee's but then never does and doesn't return calls?

Matt Medeiros and his wife put on the StageCoach Ride (W) last November and strongly encouraged paid pre entries. I pre paid for two days but only ended up riding one day. Cindy Crook on the other hand paid for 2 people for 3 days and is out over $500. She called and told Matt she couldn't make it. He assured her too that he would send a refund check. Matt has originally told us both that he would send the money but has never and ignores our calls and emails. I wonder who else he owes money too?

What do we do? I'm out $95. and that is easy to absorb but I sure feel sorry for Cindy. That's a lot of money. This incident sure makes me never to want to pre-pay again.

Lauren

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Replies
[RC] Ride Manager Keeps Money, Lauren Horn