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[RC] Completion Rules, 30 minutes, 2 hours etc - Angie Fura

I've been out of town so I'm sorry if I missed this information in the many emails about this subject. 
 
I've seen many posts that propose solutions to help maintain horse welfare.  What I'm a little confused about is the specific problem these solutions are trying to solve.   From what I can gather, it seems like we're trying to share ideas on ways to prevent riders from overriding their horses.  Other than a general desire to improve life for our horses, is there a specific driver for this work effort?
 
I'm sure many would consider this email flame-worthy.  I'm not posting to incite a riot.  I'm just curious about how this issue was introduced and its evolution.  In my day job, I deal with processes and business rules that don't work.   We use Six Sigma methodology to drill down on the supporting data to understand the root cause.  Once we have a good understanding of the problem and its root cause, we prioritize it against all the other work in queue, and then we solve them in priority order.  To do that, we define the requirements (what does success look like) and then we define the solution (how to solve for the requirements). 
 
I'm curious if there is a process or methodology by which the HWC identifies, defines, measures, analyzes, and solves issues issues?   If there isn't one, would it be beneficial to implement one? I know data is a problem for us (AERC), but could we still benefit from a repeatable process? 
 
I'd be willing to help with this if the HWC thought it worth pursuing. 
 
Angie Fura
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