Endurance.Net Ridecamp Archives

At one point months ago I suggested that a particular vendor might 
not be on the up and up and that situation has been corrected.  If 
somebody is selling something for way below retail, there very well 
could be a reason for it - I was trying to protect anybody from 
potentially getting ripped off based on other complaints we had been 
receiving.  Aside from those very rare instances, EasyCare does not 
complain about anybody else selling their products.

As far as sizing goes - part of why I thought we should go to the 
AERC convention and bring a horse was to help show people how to fit 
the boots.  A good many people have difficulty measuring their horses 
hooves correctly, or knowing if the boots fit correctly.  It helps to 
see that in person.  Over the phone it is more difficult, no matter 
how well a customer service person tries to help they can only do so 
much if the measurements are not correct.  Even if the measurements 
are correct that doesn't always guarantee a perfect fit.  In my own 
case, Chief measures for a size 2 boot perfectly.  But, size 1's are 
what I use on him - horses don't read size charts apparently (at 
least, mine doesn't).

Karen


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