As a ride manager, and as an
individual, I honor my commitments. If I say I will mail the award, I do.
In a very rare instance, I may have forgotten, in which case I appreciate the
rider reminding me. It is tedious, expensive and time-consuming to have to
mail awards after the ride is over, but in the case of our Swanton Pacific 75,
the completion award is a personally embroidered sweatshirt, so there is no way
I can do other than mail it after it is completed, well after the
ride.
I'd say, in answer to your question,
keep reminding the ride manager....politely. Maybe he or she has
forgotten. Check with the ride policy....if it says they do not mail
awards, so be it, although if they run out, they should get more and mail one to
you.
How about a phone call, or a
letter? Maybe the e-mails never reached the RM. If all this fails,
don't choose that ride again if not receiving the award outweighs the pleasure
you had from the ride.
Personal observation:
The situation that really upsets ride managers is: 1) The rider finishes,
wants his award immediately so he can throw his horse into the trailer and go
home, or 2) He expects you to mail it to him if he hasn't the
patience to wait until the RM has the finish order, has ascertained that the
rider has truly passed his post-ride VC and is a bona fide
finisher.
Speaking of completion awards.. when a RM runs out of completion awards
and says they will mail it later and the award never arrives (after several
emails) what would suggest be done, if anything?
