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Re: Consumer Alert



I had a similar problem with Sears. We bought a microwave from them
with a year warrenty. Shortly after we purchased the microwave it started
to spark when in use. It just did it every once in a while, but it left burnt
marks. When I took it in they looked at it and said nothing was wrong
with it. Said that one of my kids probably left metal in it when it was running
and not to do that. I tried to tell them that it had done it to me and there
was NO METAL in it at the time. They told me again that there was nothing
wrong with the microwave and they totally dismissed me. I took it back
a second time and was told again that there was nothing wrong with the microwave and
it had to be something we were doing wrong. I have had microwave for years and I
was not doing anything wrong!

Well, it finally sparked, blew and quit. It was a little more then a year old and I figured it
would do not good to take it to them because they were so sure it was not their fault.
So we bought another one, but not from Sears! And guess what, this one does not spark!

Lynette Helgeson

Patrick Allen wrote:

 Attention:

I had the displeasure of buying a New Sears "Die-Hard Gold Battery" for my Ford P/U  On  20Aug97.

In September of this year on the 18Sep98. The truck would not start at 0315 in the morning when I was attempting to leave for work. I had to jump start the Truck.  When I got off work I had to jump start it again.

I took my P/U to "Sears Automotive Center",  They check the battery and said that it was almost dead, they recharged the battery.  They did not even offer to replace the battery at all.
This battery has a 94 Month Warranty and a 24 month Free replacement.!

I have been getting Jacked around by "SEARS" for several months now.  And I feel that it's time to let others Know what kind of warranty forever that "SEARS" has.
In the past I have had great warranty replacements or repairs from Sears,

It is plane and simple "Sears Chula Vista, Ca."
Where the battery was purchased does not want to HONOR the Warranty!!!
 

 

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