Endurance.Net Ridecamp Archives

Thanks Bruce.

Maybe I missed it  (I probably did), but this sounds like something  
that would make a good article for Endurance News, to let people know  
about informal options to the protest process.


On Jan 28, 2008, at 9:03 AM, Bruce Weary DC wrote:

>  Hi Beth--
>  The HWC does indeed have an informal complaint process. You can  
> contact any one of our members and tell your story, and the  
> situation is addressed with tact and informality. This is  
> successful most of the time, and often averts the need for  
> burdensome formal protests. It goes on more than you might think.  
> Mike Maul and Laura Hayes handle most of these situations quite well.
>   Please don't hesitate to contact us if a problem arises that you  
> feel needs attention, but short of a formal protest. We, unlike the  
> horse in question, don't bite. :>  BruceWeary  HWC
>
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Subscribe/Unsubscribe http://www.endurance.net/ridecamp/logon.asp

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