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My nearest source for Easycare products is an hour's drive away and I 
know they do not carry a complete line.  I really do like to buy local, 
but I agree with Jonni that Easycare is very customer oriented so, when 
I have a question, I go to the source & call them.  I also order my 
boots directly from them even though, as Jonni pointed out, I could 
spend time searching the 'net for a cheaper source and maybe save a 
couple of bucks.
Bob, it seems to me too that there is more to your story than your are 
telling.  If you want to be taken seriously, fess up.  Otherwise, you 
just seem like a grouch.
Laney

Tx Trigger wrote:
>  >>>Why would you want to buy from easy care if you know you are 
> spending more?<<<
>  
> While Bobs posts sound like there is some personal ax to grind against 
> Easycare, I'll toss out some thoughts.
>  
> My husband recently needed a new pair of boots for him (not his horse). 
> We went to a local tack shop that had a good selection, tried on a few 
> pairs, and had a salesperson in there that was very helpful finding the 
> right boot for his needs. While I know I could have gone home with the 
> boot style, and size, and ordered for much less on line, we bought them 
> from the store that serviced our needs. 
>  
>  I can apply that to Easycare. How many companies can you e-mail with 
> some of the most basic to complicated technical  questions on how to use 
> a piece of equipment, and they will be HAPPY to e-mail you back, or talk 
> to you on the phone, helping you figure out how to get the best possible 
> results from their product? With many large companies, you are lucky to 
> have someone help you that has even used the product, much less have 
> someone use it on a daily basis, and actually be part of the development 
> team for that product.
>  
> It is not always about paying the least, but also getting the service 
> you desire. That of course is not to say you can not buy from one of the 
> on line retailers, and still call Easycare direct for any help and 
> assistance, as they are very customer service minded.
>  
> Customer service, product development etc. is worth something to some of 
> us, and that is maybe why some have NO problem spending a little more to 
> buy direct if desired. But again, it seems there is more to this that 
> Bob might be indicating, for him to continue to beat this issue, and to 
> continue to name Easycare in his posts, instead of a generic product and 
> company.
>  
> Jonni in TX
>  


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