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Re: Re:Ariat boots

----- Original Message -----
From: DeAnn Schnepple
Sent: Tuesday, February 27, 2001 3:48 PM
Subject: Re: Re:Ariat boots

I just bought the new Expedition model.  They are the most comfy boots I've ever owned.  All my other boots have been Artiats and, yes, I have had problems with the quality of the leather, and Ariat replaced them, no questions asked!  They seem to last me about 2 years average, but then I do use them hard.

----- Original Message -----
From: Doanna Gross
Sent: Tuesday, February 27, 2001 3:26 PM
Subject: RC: Re:Ariat boots

I was just curious about all the negative press that Ariat was getting.
People seem to be very willing to voice their negative concerns here in a
neutral territory, but has anyone complaining called Ariat?

I did.  I called the company and asked the customer service representative
if Ariat has heard any of these comments.  The rep that I spoke with made a
note to have quailty control look into these comments.  The boots are not
made in China! (I asked)

It seems to me that the company is more than willing to make things right
with their customers, if they are just given the chance.

Thanks for listening

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