Re: RC: Zilco

[love2ride@starband.net]

Truman Prevatt wrote:
> 
> A couple days ago I posted regarding a problem I had with a new pair of
> Zilco stirrup straps. It was in a response to another post about this
> product. Subsequently I have received a post from Zilco asking me what
> the problem was and indicating they had a "bad batch" which showed the
> same problem I had with my stirrup straps.
 
> They have offered to replace the defective straps at their expense.

	That's wonderful news.

> Needless to say it is refreshing to find a company that stands behind
> its products and strives for customer satisfaction.

	Ain't that the truth.  I'm so glad to hear some companies doing that. 
I've certainly had my share of being disappointed lately.

 Since I posted about
> the problem I had, I though it only fair to post  about Zilco's
> response.

	That was the right thing to do.

Dee