I want to brag on a vendor! At the convention this year, there was a new
vendor (well I didn't remember them from years before!). Cool tack, I ordered
2 head stalls out of the Beta, and purchased some Beta reins. I prepaid, and
they told me a week or so from when they got home from the convention. As we
were flying home, I noticed that the receipt didn't say paid. I admit to
stroking a bit. But a week to 10 days later, my headstalls arrived. I love
that Beta! Especially the reins. Get them wet, and you don't loose any of
your grip. In past years it has taken a while, usually longer than the
vendors say. Last year, 3 weeks longer.
Cool tack is home based, from what I read of their literature, and donated
tons of stuff to the AERC raffle! Thanks guys (girls?).
We also talked at length to a saddle dealer, not Anne G., and will not be
purchasing a saddle from them. I found them arrogant, pushy and not very
customer friendly. Not going to say which saddle maker. But they also were
putting down another saddle maker, a big no no in my book. If your product
is good enough, you don't have to run down another!