ridecamp@endurance.net: Ortho-flex


Betsy O'Shea (betsy@micoks.net)
Fri, 19 Dec 1997 17:01:18 -0600

Well John, glad to hear that OF came through for you - it must depend on who
you are, because my experience with them is more in line with Sandy's
experience. I have sent my saddle back to them several times and had my
horse and saddle down to them 3 times - and have finally concluded that they
are now either unable or unwilling to make repairs on my saddle. The
problem is that the panels are out of alignment -(which has happened twice
previously) higher on one side than the other, causing the saddle to shift
to one side of the horse (the side where the panel is lower. I was at OF
with my horse on November 1, having called first, explained my problem and
was told that it could be repaired. When I got there Len Brown came along
and said the saddle was fine, the problem was my riding - I stand in the
stirrups occasionally. He never looked at the saddle except to show me how
the panels flex - which I know they do. I also ride in a Sharon Saare and a
Frank Baines and only the orthoflex shifts. Can't all be my riding! I am
always interested if people on the list have a problem with a vendor that
they havn't been able to resolve - and this vendor is one that advertises
through you.
Betsy O'Shea and Afterglow
Paola, Kansas

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