ridecamp@endurance.net: Re: Refunds

Re: Refunds

SandyDSA@aol.com
Tue, 27 May 1997 11:03:09 -0400 (EDT)

In a message dated 97-05-27 08:39:24 EDT, you write:

<< A rider checks into a ride the afternoon/evening before the ride. The
horse passes the vet check. The next morning, the rider decides not to
start the ride. Should the ride manager:
a) refund the entire entry fee

b) refund part of the entry fee***
or
c) refund none of the entry fee?

Should this decision depend on whether:
a) the horse got sick or injured overnight - REFUND
b) the rider got sick or injured overnight, - REFUND
or
c) the rider simply changed his/her mind about riding? - NO REFUND

What are the typical policies in the various regions, and what do you think
the policies should be?

Karen Steenhof
Boise, Idaho
steenhof@cyberhighway.net

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