Re: Re: Horseshoes???

["Sandy Bolinger" <bolinger@bigsky.net>]

seems to me one of the most perturbing aspects of being a farrier...would be
taking the blame every time a horse goes lame...ie...person over-rides
horse...horseis off--rider blames bad shoeing......
----- Original Message -----
From: Maggie Mieske <mmieske@netonecom.net>
To: diane knapper <knaptyme@uswest.net>
Cc: John Bass <jbass@beattynv.com>; <ridecamp@endurance.net>
Sent: Tuesday, March 21, 2000 8:08 AM
Subject: RC: Re: Horseshoes???


> Your farrier does sound much like Nelson...he becomes very perturbed when
> people notice a problem and don't let him know about it right away.  As
> much as we appreciate the "we know you're coming soon and we'll take care
> of it then" attitude, he feels as if people aren't being up front with
him.
>  They get chewed out, too.  But that is an exception, I think.  There are
> folks that we like so much, we will always be loyal to them because they
> have shown us the same loyalty and respect.  We won't ever be too busy for
> them.  But there are some that I can't wait to drop...to be honest,
finding
> good clients is almost as hard as finding a good farrier.  Bad stuff
> happens to farriers sometimes and they can have a bad day...they are
human,
> too.  But they have to maintain a business and customer relations is as
> high on the list as skill at what they do (I think so anyway!).
>
>
> Maggie Mieske
> Mieske's Silver Lining
> 10601 S. Richards Rd.
> McBain, Michigan 49657
> http://www.netonecom.net/~mmieske
> mmieske@netonecom.net
>
> ----------
> > From: diane knapper <knaptyme@uswest.net>
> > To: Maggie Mieske <mmieske@netonecom.net>
> > Cc: John Bass <jbass@beattynv.com>; ridecamp@endurance.net
> > Subject: Re: RC:   Re: Horseshoes???
> > Date: Monday, March 20, 2000 10:35 PM
> >
> > Maggie;
> >
> > I have a feeling that Brandon is a lot like Nelson.  More
> > than willing to answer questions.  My fear comes from a
> > farrier that I felt was good...but when my horse started to
> > wing...told me he always did it.  He apparently did not like
> > being told that he may have done something wrong.  OK, face
> > reality, we are all human and make mistakes.  He was what I
> > considered a competent farrier out in Las Vegas, but the
> > minute I called him and told him what was going on....he
> > refused to come out and correct the problem.  Said my horse
> > had always done that and it was my imagination.  Did I get
> > the guy out of the yellow pages????  Absolutely not, he was
> > referred by several good friends.  One of them told me, that
> > he was going thru a very bad divorce, and maybe he just had
> > an off day..then also said, by the way, don't tell him he
> > did anything wrong...he doesn't like that.  First mistake, I
> > told him he did something wrong, because my horse had never
> > winged in his life.  Thank god, it was common to ride the
> > desert in bell boots and sport boots, otherwise, I wouldn't
> > have had an ankle left on either front foot based on what
> > the bell boots looked like after a casual ride.  Needless to
> > say, I got a new farrier after that and was very happy with
> > him.  But it sure set a poor taste in my mouth about
> > questionning my farrier.  I had one when I moved to MN that
> > I thought was great.  Guess what, I threw 4 shoes in 4 weeks
> > and couldn't get him to call me back.  Well, I have to admit
> > after the first 3 phones calls, my messages got nasty.  Did
> > he deserve it -- you bet.  I paid a price for service well
> > done with a guarantee.  All of a sudden that guarantee means
> > nothing and the money I spent was gone.  I had to pay
> > someone else to first pull one back shoe and then the other
> > front shoe before I found a new farrier.   Are all farriers
> > like this...god, I hope not.  Brandon has done Phoenix for 2
> > years and I couldn't be happier.  Last fall, he was talking
> > about cutting down his territory...I asked him what happened
> > if I moved out of the specific area.  His reply was that he
> > would always do Phoenix no matter where I lived...he enjoyed
> > spending time with both of us.  I truly hope I can believe
> > his statement.  Because I tell you what, I don't want to go
> > thru finding another good farrier.  Like Branddon, who when
> > my horse started clipping himself 4 weeks into a shoe job
> > and I decided to wait the extra 1.5 weeks to tell him about
> > it...I got chewed out.  His exact words where if that
> > happens again, call me immediately.  Brandon has been very
> > good and he is very concerned about the horse.  I guess I
> > could say that he is "MN Nice"...but you know, I'm trying to
> > stay away from becoming too Minnesotan<vbg>
> > Diane
> >
>
>
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