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1. Should the rider get a full refund if they call and cancel at least
a week before the ride?
>At most of the rides here in the S;east if you do not start, for whatever
reason, you will get most if not all of your money back.
2. Should the cost of the dinner be deducted if the rider called after
a dinner count was given to the caterer or person preparing food?
> Some rides have a small fee that is deducted from the entry if you don't
start, like $15.00 or so. Some rides don't deduct anything.
3. If a lot of riders cancel just a day or two before the ride, should
the cost of the fee for an unneeded vet be proprated among the
cancelling riders and deducted from their fee?
>I would say that this dependds on the number of riders you were expecting
and the number that show up and how many vets you have on payroll. Many
times, you can cancel a vet and they will be fine with that. In fact,
sometimes here, we will have one on "call" for any last minute entries,
but with the knowledge that they may also be cut loose. This is with their
OK and they don't lose any money from any other work such as weekends duty
or something.
4. Should a portion of the entry fee be deducted based on how close to
the ride they cancel? (i.e. 50% the day before, 25% 4 days before, 10% a
week before, etc.)
>Again, I think that depends on your ride, and your budget.
5. Do you think a rider who does not notify ride management at all, and
just does not show, should be entitled to a refund?
>I am really harsh on this item. I don't think so. I was helping with the
spring Biltmore ride. There were a LOT of people on a waiting list, with
trailers packed so to speak that wanted to ride that ride. There were a
large number of people that just didn't bother to call, write or anything,
they just didn't show up!!! I think this is sad. I can see that if they
have a last mintue problem, but the majority knew far in advance they
couldn't make it!
I have noticed that some ride entries do not indicate a refund policy.
I personally would like it to be required by the ride managers that a
refund policy be stated on the ride entry.
>that is a good idea, to always put it in writing, then there should be no
argument!!
6. If the entry does not state a refund policy, and you cancelled,
would you object if the ride management did not refund your entry fee?
Would that effect whether you attended that ride again?
> I would object. I think that it might affect whether I bothered to
attend or not. BUT, here in the SE, there are many, many rides that do not
require pre-entry. It's heading that way, but for now, it's not severe.
I think that pre-entry is a great way to go, but many don't agree since
it's a rapid departure from what we are used to.
7. Do you think ride entries should be required to indicate a refund
policy?
>If they require a pre-entry, I think there should be a refund policy!!
It also should be resonable. If you are required to send in your pre-entry
by two weeks prior to the ride, then you should receive your refund by two
weeks post ride.
Just my .02!!
SAMM C. BARTEE
and the gang of HAPPY APPY'S
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