ridecamp@endurance.net: Re: People who don't pay their bills...

Re: People who don't pay their bills...

ETRAIL@aol.com
Thu, 13 Mar 1997 11:51:01 -0500 (EST)

As the owner of EnduroTrail and one of Teddy's competitors, I have to say
that I was stunned to read her very public post concerning Tommy, as one of
her customers.
We have had our problems here, too, (as well as caused a few for our
customers last year when I was having personal problems) but it would NEVER
cross my mind to publicly remark about ANY customer with whom there had been
a discrepancy.
I have watched over the past several months as Teddy has become more
aggressive and argumentative, but this incident was unforgivable.
At EnduroTrail, I have only had a problem with ONE customer during the past
5 years I have been in business and she wasn't involved in our sport.
I have found that 99.9% of all of the endurance riders with whom I deal on
a regular basis, have been wonderful. Disputes are easily handled when
everyone is reasonable. This is not the way to handle one and it makes the
rest of us, who do business in an honest way, look very bad. I'm sure those
who are in the business of giving you guys the stuff you need to do well in
the sport, are also cringing.

On another note...to all of you who have requested catalogs..the new one is
going out shortly.
Now...can we all get back to talking about riding? Tis the season...!
Laura


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