Re: RE: Podium Saddles

["Patty Gaglioti" <pgagliot@redshift.com>]

Dear Karen,
I ordered my Podium from the Rome (home) office.  I dealt with the owner and
everything was done very quickly....I did have to wait for the manufacture
time but the delivery was prompt and it came UPS...
By the way, I love my Podium saddle and it fits both my horses.....rides
great, centered and oh so light.  I'll be doing the Pony Express ride this
summer in it..............hope you like yours when it arrives.  Take some
time getting used to it.  Use your own girth and stirrups.  I can give you
Gaby's email if you'd like.

Patty Gaglioti, Carmel Valley, Ca.


----- Original Message -----
From: <guest@endurance.net>
To: <ridecamp@endurance.net>
Sent: Thursday, March 22, 2001 11:33 AM
Subject: RC: RE: Podium Saddles


> Karen Standefer hrschk@yahoo.com
> Whomever was asking about Podium saddles.   I can't speak for the saddle
yet (I haven't receive mine, yet).  But, I can speak for the US
distributor's customer service.  In my opinion it is substandard.  They
don't have any provision for accepting any payment method other than
guaranteed funds(money order or check with a 2 week wait till funds clear)
and their customer response is extremely slow and casual..........not
business like at all.
>
> Numerous requests for a tracking number for my saddle shipment finally
yielded (4 days later) a response that it had been sent via US Postal
Service.  HUH??????  I can't believe anyone would ship a saddle US Postal!
No tracking number and no possibility of receiving it in the time frame the
saddle was promised.
>
> I believe Podium would be doing well to have a more dedicated/serious
distributor in the states.
>
>
>
>
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